Jet Blue Tries To Make Amends
February 20, 2007 – 10:15 amIf you're new here, you may want to subscribe to my RSS feed. Thanks for visiting!
Jet Blue realizes they screwed up. Everyone breathing realizes that. So now they’ve decided to try and make amends for their recent debacle, which left tons of people stranded and upset.
The company plans on spending $30 million to try and fix damaged relations with customers after a series of mishaps cancelled or delayed hundreds of flights.
“We are going to offer something that no other airline will offer customers,” he told NBC’s “Today” show early Tuesday. “We’re going to be held accountable.”
The program would include immediately paying penalties of from $25 up to a future round-trip ticket to passengers kept waiting by the airline’s mistakes, The New York Times reported Tuesday.
Whether any of this will actually assuage the hurt feelings of customers still remains to be seen, but the company needed to something fast.
Would you fly on Jet Blue?
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